Product management
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Alpha is discovery
Discovery is about understanding problems. Alpha is about exploring solutions. When viewed as separate stages, what we learn when exploring solutions cannot feed back into what we understand about the problem.
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The way of the product manager is death
A practical and spiritual guide to product management, inspired by bushido, the way of the samurai.
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Service designers and product managers: working together
The two roles overlap, which can lead to head-butting and duplicated effort. But how might service designers and product managers best collaborate?
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Visual design fundamentals
The goal of visual design is to communicate a specific message to a targeted audience. These are my notes from a workshop.
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Notes on areas of responsibility
Areas of responsibility are assigned to people so that when someone asks ‘Can anyone tell me what X is supposed to do?’, there is someone who can give a clear answer.
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Things to do as a new product manager in your first 30 days
These are some things you can do as a product manager joining a new team which help me hit the ground running.
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Must-haves when starting or joining a product team
These are the must-haves and key things to remember which help me hit the ground running when starting or joining a product team.
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Open collaborative roadmaps
Our roadmap for GOV.UK Pay has always been open, but we wanted to explore how we might collaborate with users on prioritising things on the roadmap.
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How we use clinics for product problems at GOV.UK
The product clinic is a safe place to receive knowledge, experience, emotional, social or practical help from your peers.
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Kicking off a new quarter with your product team
Here's how I frame what we've achieved so far, what's left to do and what's next with product teams at GOV.UK.
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What I learned about product strategy from a video game
Strategy is probably one of the key parts of being a product manager, but it's not something I learnt in my comprehensive school education. Rome: Total War sure taught me a lot though.
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Product teams deliver outcomes, not outputs
It's a change in mindset for leadership to manage outcomes or results, instead of the traditional way of managing effort and output. Here's how I turn 'Build this' into 'Realise that' on GOV.UK at the UK's Government Digital Service.
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How we use OKRs on GOV.UK
Objectives and key results (OKRs) is a simple tool to create measurable goals for agile teams. Here's how we use it on GOV.UK at the UK's Government Digital Service.