Product management
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Service designers and product managers: working together
The two roles overlap, which can lead to head-butting and duplicated effort. But how might service designers and product managers best collaborate?
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Visual design fundamentals
The goal of visual design is to communicate a specific message to a targeted audience. These are my notes from a workshop.
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Notes on areas of responsibility
Areas of responsibility are assigned to people so that when someone asks ‘Can anyone tell me what X is supposed to do?’, there is someone who can give a clear answer.
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Things to do as a new product manager in your first 30 days
These are some things you can do as a product manager joining a new team which help me hit the ground running.
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Must-haves when starting or joining a product team
These are the must-haves and key things to remember which help me hit the ground running when starting or joining a product team.
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Open collaborative roadmaps
Our roadmap for GOV.UK Pay has always been open, but we wanted to explore how we might collaborate with users on prioritising things on the roadmap.
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How we use clinics for product problems at GOV.UK
The product clinic is a safe place to receive knowledge, experience, emotional, social or practical help from your peers.
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Kicking off a new quarter with your product team
Here's how I frame what we've achieved so far, what's left to do and what's next with product teams at GOV.UK.
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What I learned about product strategy from a video game
Strategy is probably one of the key parts of being a product manager, but it's not something I learnt in my comprehensive school education. Rome: Total War sure taught me a lot though.
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Product teams deliver outcomes, not outputs
It's a change in mindset for leadership to manage outcomes or results, instead of the traditional way of managing effort and output. Here's how I turn 'Build this' into 'Realise that' on GOV.UK at the UK's Government Digital Service.
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How we use OKRs on GOV.UK
Objectives and key results (OKRs) is a simple tool to create measurable goals for agile teams. Here's how we use it on GOV.UK at the UK's Government Digital Service.