Bookmarks #7
A common feature of my weeknotes was to share some bookmarks – things I’d been reading that week. Since writing my last weeknote, my reading (and writing) has declined, as I’ve been working very busily during the day and taking it easy the rest of the time. But now that I’m nearing autonomy in the day job, I’ll have a bit more time to read and write again.
Here’s some links and things that I’ve found interesting or helped me during the last 9 or 10 weeks. Customer satisfaction scores, designing forms and product career paths feature heavily.
- Lenin’s rope may help tame the dominance of Big Tech, 5 mins
- You Really Need to Quit Twitter, 10 mins
- Ernest Hemingway and the antidote to life online, 5 mins
- Big Bets: FutureLearn with Matt Walton, 8 mins
- The most important overlooked design skill, 5 mins
- Adopting a reflective practice, 10 mins
- Making links easier to see and read on GOV.UK, 4 mins
- Science schools and R&D spending at forefront of UK innovation plans, 4 mins
- Britain suffers from outdated thinking on innovation, 4 mins
- Tips for Becoming a Head of Product, 8 mins
- Finding your frame of reference, 5 mins
- What Is Customer Satisfaction Score (CSAT)?, 8 mins
- Why CSAT only gives you half the picture – and what to do about it, 7 mins
- Beyond CSAT: How customer satisfaction metrics are changing, 6 mins
- I found a software team that really cares about its users and its people, 3 mins
- The Mom Test by Rob Fitzpatrick [Summary], 12 mins
- Designing good questions, 3 mins
- Structuring forms, 3 mins
- Discussing a topic map for how to design a better form, 7 mins
- Readability Formulas: seven reasons to avoid them and what to do instead, 15 mins
- Tips for improving your complex forms, mins
- Content style guide - How to write good questions for forms, mins
- Make sure you need each question, 4 mins
- Think of the form as a conversation, 6 mins
- Use filter questions to route users, 3 mins
- Get the questions into order, mins
- Test your questions, 5 mins
- It’s day 279 of my Covid journey., 6 mins
- Reflections on the UK’s new Innovation Strategy, 10 mins
- GUIDE TO YOUR FIRST OVERNIGHT, 9 mins
- INTRO TO FAST-PACKING, 7 mins
- Why Managers Fear a Remote-Work Future, 8 mins
- These People Who Work From Home Have a Secret: They Have Two Jobs, mins
- TBM 31/52: The Weeds, 3 mins
- Neglecting positioning hurts more than you think, 3 mins
- From Wales to the world: Why Raymond Williams is still relevant, 4 mins
- ‘I’m utterly sick of it’: UK workers on the return of the commute, 7 mins
- A Future of Design Without Designers?, 5 mins
- The myth that design systems solve easy problems, 4 mins
- What’s Your Shape? A Product Manager’s Guide to Growing Yourself and Your Team, 10 mins
- What type of product manager are you?, 6 mins
- MVPM: Minimum Viable Product Manager, 15 mins
- It’s Time to Fight for a Dual Product Management Career Path, 13 mins