Going to rush these off quickly because these weeknotes are late. Time to go back to making notes at the end of each day. Might make an iOS shortcut for that, I find them hugely useful for automating bits of my life.
Things I started
I put together and ran a vision workshop with the team. There’s a few templates out there – I’ve seen many people use Roman Pichler’s vision board – but I find I always have to explain what each box means, and it was easy enough to create my own template with bespoke questions.
It went well. One main benefit was that each member of the team got to contribute things they knew while learning things from each other. We got into the finer detail but were able to bring it back up to a higher level.
One aspect that didn’t work well was how I worded NHS Digital reaping benefits from the service. What I should have asked instead is how the wider public (or society) would reap benefits from our service fulfilling its vision. That’s the point of this service after all, why government invests in it: to create public value.
I’ll refine the board I created for the workshop and share it here.
Things I shuffled along
Making connections and forging relationships with people across the programme (read: end-to-end service) continued, and it was really, really productive!
Had an awesome chat with one of our Comms people, who’s a gem. Similarly with one of my fellow PMs, who I’ll be working closely with to understand and meet users’ needs. The best thing about these conversations, though, was how I validated a niggling feeling. There is a stark absence of performance metrics – or what success looks like – and there’s also a lack of alignment amongst the teams (both in terms of a uniting strategy and each team’s delivery). I mentioned to a few folks that I was struggling to understand what people were working towards or how we’d know when they were done, and without prompting people mentioned an ‘alignment gap’.
That’s a part of the dark matter I need to work on sooner rather than later. But first I need to work out how to make it land.
Yeah, as above. Making the dark matter work. But, going back to last week’s puzzle, how to change culture without air cover.
On my bucket list for this summer was to go wild camping. There’s nothing like it. You don’t sleep properly, if I’m honest, and you have to travel far to find a secluded spot. It’s tiring. But it’s also incredibly restorative.
So I was glad to tick that off the summer bucket list on Saturday and Sunday. I ran from Edenbridge to Forest Row, on the edge of Ashdown Forest, and camped in the forest overnight. Up at dawn the next day, I ran through the forest to Buxted. 41km in total, over two days. Made it home for Sunday, just before noon, and spent the rest of the day horizontal with a smile on my face.
Two notable things from Bank Holiday Monday:
- The Edvard Munch exhibition at the Courtald gallery is good, but you need to follow the paintings around the wall in chronological order, otherwise it doesn’t work.
- The Feast, a Welsh language film, is an excellent meditation on ecocide, forgetting our roots and (probably) folklore’s role in preserving both of those. (It reminded me of the ‘gwlad, GWLAD!’ bit of the Welsh national anthem.)
- How to be a trusted agitator, 4 mins
- 10 good design reads that aren’t written by white men, 10 mins
- On Principles, 3 mins
- Moving beyond the rhetoric of purpose and building a truly multi-stakeholder approach, 8 mins
- How to set up a service community for success – things we’ve learned, 5 mins
- To share the work, share the decisions, 4 mins
- Chartbook #73: Crisis Pictures (Krisenbilder) - mapping the polycrisis, 3 mins
- Forecasting the length of your Beta, 3 mins
- Dealing with Domineering Clients, 4 mins
- About the Secure Research Service, 3 mins
- What happens if you don’t pay your energy bills?, 6 mins
- Why it’s important to understand that agile is radically different to what went before, 4 mins
- How To Wild Camp Anywhere For Free And Not Get Busted, 9 mins
- It’s honestly fine to read problematic authors, 6 mins
- Dan’s Weeknotes 2022–08–30, 4 mins
- The data the NHS has collected is key to the future of healthcare, 3 mins
- Putting data, digital and tech at the heart of transforming the NHS, 30 mins
Got comments? Contact me, let’s talk.
Things I read about product management, agile software delivery, design, identity, class, the UK and other bits in 2022.
It’s my fourth week at NHS Digital in the Data Services directorate, and let it be known that I’m having a good time.